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Return & Refund Policy

The Return / Refund will only be accepted if the product is defected. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping packagin as received. If the goods/products has been used or damaged by the customer, refund requests will not be allowed. Interior Direct Factory Outlet, owned by Wallpaper & Carpets Distributors Sdn Bhd, Registration number 199501007057 (336255-U),  will provide a One to one exchange of the product after the confirmation of the defect.

Please contact us at [email protected] or +603-78755555 if you have any questions or return requests.